11baji Privacy Policy — Your Information, Our Responsibility

1 Introduction

Your privacy at 11baji is our highest priority. This privacy policy provides detailed information about how your data is collected when using our platform, how it is used, and how it is protected.

11baji is a popular online betting and gaming platform in Bangladesh. We believe that each member's personal information is their own asset — we are merely its guardians. By reading this policy, you will understand what information we collect, why we collect it, and what rights you have regarding your data.

By using 11baji's platform, you consent to this privacy policy. If you have any objections to any provision, contact our support team before using the platform.

2 What information we collect

11baji collects information from three primary sources: information you provide directly, automatically collected information from your usage patterns, and information obtained through third parties. In each case, only information genuinely necessary for service operation is collected.

• Name, mobile number, and date of birth are required during registration.
• A government-issued ID with photo may be requested for identity verification.
• You have the freedom to add optional information to your account profile.
• Information you share via chat or support is also retained.

3 How we use your data

11baji uses your information only for specific and legitimate purposes. We never sell your data and do not use it for unnecessary reasons. Below is a list of primary uses:

• For account creation and management.
• To process and verify financial transactions.
• To ensure platform security and prevent fraud.
• To personalize your betting experience according to your preferences.
• To send relevant promotions and bonus offers (with your consent only).
• To provide customer service and resolve issues.
• To fulfill legal obligations and meet regulatory requirements.
• To ensure responsible gaming and identify problematic behavior.

4 Who we share your data with

11baji shares your personal information with third parties only in specific circumstances and under strict security agreements. The details of these circumstances are outlined below:

• Payment Processor: Information required to complete financial transactions is shared.
• Identity Verification Service: Trusted services are used to verify age and identity.
• Legal authorities: When mandated by court order or government directive.
• Technology Partners: Technology service providers supporting platform operations, bound by strict confidentiality agreements.
• Fraud Prevention: With regulatory authorities to prevent money laundering and fraud.

Under no circumstances does 11baji sell or transfer your information to marketing companies, advertisers, or data brokers. Before sharing information with third parties, we ensure the highest security.

5 Cookie policy

11baji uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser that help improve your experience.

• Essential cookies: Required for login sessions and security; these cannot be disabled.
• Functional cookies: To remember your preferences and language settings.
• Analytics Cookies: For platform usage analysis and improvement.
• Marketing Cookies: To display relevant promotions, based on your consent only.

You can control cookies anytime through your browser settings. Remember, disabling essential cookies may prevent some platform features from working properly.

6 Data Security Measures

11baji uses industry-standard security technology to protect your information. Our security infrastructure is regularly reviewed and updated to ensure protection against the latest threats.

• All data transmission is secured with SSL/TLS encryption.
• Sensitive information is stored encrypted in our database.
• Two-Factor Authentication (2FA) available.
• Automated system to detect unusual logins or transactions.
• Security audits and penetration testing are conducted regularly.
• Employees are granted access only to information they need.

7 Your rights

Under 11baji's privacy policy, you enjoy the following rights. Contact our support team to exercise these rights.

8 How long we retain your data

11baji retains your information only for as long as necessary. All your data is kept while your account is active. After account closure, certain information may be retained for a set period due to legal obligations.

• Account and identity information: up to 5 years after account closure.
• Financial transaction records: up to 7 years as required by law.
• Communications & Support Records: 2 years after issue resolution.
• Cookies and session data: deleted upon session end or within 30 days.

After the specified period, data is securely deleted or anonymized so you cannot be identified.

9 Children's Privacy

11baji strictly does not collect or process information from anyone under 18 years old. Our platform is exclusively for adults. Age verification is performed during registration, and minors are not permitted to create accounts.

If a parent or guardian believes their child has unlawfully used 11baji or provided information, contact our support team immediately. We will delete that information right away.

10 Privacy policy changes

11baji may update this privacy policy from time to time. For significant changes, members will be notified in advance via email or through the platform. Check the "Last Updated" date at the top of the page to stay informed about changes.

If you continue using the platform after changes, we consider you to have accepted the new privacy policy. If you disagree, contact support before closing your account.